Lancer Insurance – Customer Care QUIZ

By SUPER ADMIN | April 10, 2014 |

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Module 1	Introduction & General Policies	-
Unit 1	Introduction to Starline Luxury Coaches Training
Unit 2	Starline Fuel Policy
Unit 3	Starline Hours of Service
Unit 4	Airport Pickups
Unit 5	Starline Vehicle Damage Reporting
Unit 6	Canadian Hours of Service
Unit 7	Starline Daily Log Examples
Unit 8	Starline Daily Log
Unit 9	Interstate Mileage Report
Unit 10	Amtrak
Unit 11	Hotels
Unit 12	Multiday Trips
Unit 13	Live Versus Dead Miles
Unit 14	Being Fuel Conscious
Unit 15	Load Times
Unit 16	Trip Forms - The Black Box
Unit 17	Multi Bus Trip Forms
Unit 18	Bus Tour MCI J4500
Unit 19	Charter Order Quiz
Unit 20	Driver Trip Forms
Unit 21	Starline Trip Forms Quiz
Unit 22	Intro to Drive Cam
Unit 23	Drive Cam - Driver Risk Management Quiz
Unit 24	Dress Code
Module 2	2019 TSS Refresher	-
Unit 1	TSS Disk Brake Vehicles
Unit 2	TSS Presents: MHP Winter Driving Awareness
Unit 3	TSS Presents: Empathy and Trust \| Frances Frei TED Talk
Unit 4	TSS Presents: Calls Kill
Unit 5	TSS Theft and Weaponization of Vehicles
Unit 6	TSS Presents: Safety Solutions - Distracted Driving
Unit 7	TSS Engine Brakes and Cruise Control
Unit 8	TSS Presents: CalTran Runaway Truck Ramp
Unit 9	TSS Recreational Cannabis Products and CDL Drivers
Unit 10	TSS Presents: This Might Shock You- Downed Power Line
Unit 11	TSS Presents: Myth of Hands Free Driving
Unit 12	TSS Presents: Safety Solutions - Turns and Tail Swings
Unit 13	TSS Presents: Unconscious Biases \| Juliette Powell TEDx Talk
Unit 14	TSS Presents: Safety Solutions - Preventing Slips & Falls
Unit 15	TSS Railroad Crossing Presentation
Unit 16	TSS Presents: Backing Safely
Unit 17	TSS Presents: Overhead Obstacle Strikes
Unit 18	Driving Position Affects Vehicle Control
Unit 19	TSS Collision Scene Process (how to take pictures)
Unit 20	Red Light Running
Unit 21	TSS Reduced Idle Pre-Trip
Unit 22	Overcoming The Challenges Of City Driving
Unit 23	TSS Presents: ODOT OOS Video
Unit 24	TSS Presents: PASS
Unit 25	TSS Presents: Seatbelt Safety - Click, Tug and Snug
Module 3	Q1 Monthly Refreshers	-
Unit 1	TDM Drowsey Driving
Unit 2	TDM Drowsy Driving QUIZ
Unit 3	TDM Driving Technology
Unit 4	TDM Driving Technology QUIZ
Unit 5	TDM Driving the Five Keys
Unit 6	TDM Driving the Five Keys QUIZ
Unit 7	TDM The Keys to Foul Weather Driving
Unit 8	TDM The Five Keys to Foul Weather Driving QUIZ
Unit 9	TDM Distracted Driving
Unit 10	TDM Distracted Driving QUIZ
Unit 11	Bus_ Intersections
Unit 12	Bus_Intersections QUIZ
Module 4	Q2 Monthly Refresher	-
Unit 1	Bus_ Traffic Lights
Unit 2	Bus_Traffic Lights QUIZ
Unit 3	Bus_ Pedestrians & Bicyclists
Unit 4	Bus_Pedestrians & Bicyclists QUIZ
Unit 5	Bus_ Erratic Drivers & Overhead Clearances
Unit 6	Bus_Erratic Drivers & Overhead Clearances QUIZ
Unit 7	Bus_ Emergency Vehicles & Railroad Crossings
Unit 8	Bus_Emergency Vehicles & Railroad Crossings QUIZ
Unit 9	Bus_ Backing
Unit 10	Bus_Backing QUIZ
Unit 11	Bus_ Left Hand Turns
Unit 12	Bus_Left Hand Turns QUIZ
Module 5	Q3 Monthly Refresher	-
Unit 1	Bus_ Right Hand Turns
Unit 2	Bus_Right Hand Turns QUIZ
Unit 3	LANCER INSURANCE-Establishing & Maintaining Safe Following Distances
Unit 4	LANCER INSURANCE-Establishing & Maintaining Safe Following Distances \| QUIZ
Unit 5	LANCER INSURANCE-Avoiding Dangerously Loaded Vehicles, Traffic Packs & Exiting The Highway
Unit 6	LANCER INSURANCE-Avoiding Dangerously Loaded Vehicles, Traffic Packs & Exiting The Highway QUIZ
Unit 7	LANCER INSURANCE-Navigating Work Zones & Toll Plazas
Unit 8	LANCER INSURANCE-Navigating Work Zones & Toll Plazas QUIZ
Unit 9	LANCER INSURANCE-Stopping On Or Passing Emergency Vehicles On Highway’s Shoulder
Unit 10	LANCER INSURANCE-Stopping On Or Passing Emergency Vehicles On Highway’s Shoulder QUIZ
Unit 11	LANCER INSURANCE-Entering The Highway & Establishing Lane Position
Unit 12	LANCER INSURANCE-Entering The Highway & Establishing Lane Position QUIZ
Module 6	Q4 Monthly Refresher	-
Unit 1	LANCER INSURANCE-Red Light Running
Unit 2	LANCER INSURANCE-Red Light Running QUIZ
Unit 3	LANCER INSURANCE-Protecting your CDL privilege
Unit 4	LANCER INSURANCE-Protecting your CDL privilege QUIZ
Unit 5	LANCER INSURANCE-Driving Position Affects Vehicle Control
Unit 6	LANCER INSURANCE-Driving Position QUIZ
Unit 7	LANCER INSURANCE-Winter Driving Mistakes Can Be Costly
Unit 8	LANCER INSURANCE-Winter Driving Mistakes Can Be Costly \| QUIZ
Unit 9	LANCER INSURANCE-How To Reduce Boarding and Alighting Hazards
Unit 10	LANCER INSURANCE-How To Reduce Boarding and Alighting Hazards QUIZ
Module 7	Year One 1	-
Unit 1	Employee Information Form \| Monthly Refresher 1
Unit 2	May 2014 Refresher
Unit 3	May 2014 Refresher Quiz
Unit 4	June 2014 Fuel Policy Redux
Unit 5	June 2014 Get Out And Look. - G.O.A.L.
Unit 6	June 2014 - Seat Belt Policy
Unit 7	June 2014 - Speed Limit Policy
Unit 8	June 2014 - Lancer Insurance Crash Kits
Unit 9	June 2014 Refresher Course Quiz
Unit 10	July 2014 Refresher - Traffic and Rubbish
Unit 11	July 2014 Refresher - Temsa
Unit 12	July 2014 Refresher Quiz
Unit 13	August 2014 Refresher - Intro
Unit 14	August 2014 - MCI J&D Coaches
Unit 15	August 2014 - Onboard WI-FI
Unit 16	August 2014 Refresher Quiz
Unit 17	September 2014 - Drum Brake Vehicles
Unit 18	September 2014 - Drive Cam Q&A
Unit 19	September 2014 - Low-High Ride
Unit 20	September 2014 - Driver Courtesy
Unit 21	September 2014 - TDM Safe Travel Distance
Unit 22	September 2014 Refresher Quiz
Unit 23	October 2014 refresher
Unit 24	October 2014 Refresher Quiz
Unit 25	November 2014 Refresher - Jacob Brake
Unit 26	November 2014 Refresher Quiz
Unit 27	December 2014 Refresher - Tire Chains
Unit 28	December 2014 Refresher Quiz
Module 8	Q4 Special Courses	-
Unit 1	WUTC ELD: Be prepared for inspections
Unit 2	WUTC ELD: Be prepared for inspections \| QUIZ
Unit 3	DHS Active Shooter
Unit 4	DHS Active Shooter \| QUIZ
Unit 5	How to Install General Highway Service Semi Truck Tire Chains
Unit 6	Bus Tire Chain Installation
Unit 7	Chaining Quiz
Module 9	Year Two 2	-
Unit 1	Employee Information Form \| Monthly Refresher 2
Unit 2	January 2015 Refresher - Retro New Hire Quiz
Unit 3	G.O.A.L Get out and look
Unit 4	G.O.A.L. Quiz
Unit 5	Accident Scene Photos
Unit 6	Accident Scene Photos Quiz
Unit 7	Drive Cam event recorder
Unit 8	Drive Cam Quiz
Unit 9	Protecting your CDL priveledge
Unit 10	Protecting your CDL privilege Quiz
Unit 11	March 2015 - Tail swing
Unit 12	March 2015 Tail Swing Quiz
Unit 13	April 2015 - Preventing slips and falls
Unit 14	April 2015 Preventing Slips and Falls Quiz
Unit 15	May 2015 - Railroad Crossings in Washington
Unit 16	May 2015 Rail Road Crossings Quiz
Unit 17	June 2015 - Marijuana and Banquet Permits on CMV
Unit 18	June 2015 Banquet Permits, Alcohol and Marijuana on commercial vehicles QUIZ
Unit 19	July 2015 - Bicycle Safety
Unit 20	Bicycle Safety Quiz
Unit 21	August 2015 Red Light Running
Unit 22	August 2015 Red Light Running Quiz
Unit 23	September 2015-When in doubt
Unit 24	September 2015 When in Doubt Quiz
Unit 25	October 2015 Good to Go Pass
Unit 26	October 2015 Good to Go Pass Quiz
Unit 27	Rules of the Road, Solid lines and Gore Points
Unit 28	Rules of the Road, Solid lines and Gore Points Quiz
Unit 29	Facts About Driving Drowsy
Unit 30	Facts About Driving Drowsy QUIZ
Module 10	Year Three 3	-
Unit 1	Winter Chain Refresher
Unit 2	Winter Chain Refresher QUIZ
Unit 3	2015 Annual Review Self Evaluation Instructions
Unit 4	2015 Annual review Self Evaluation
Unit 5	S-Cam Air Brakes \| Drum
Unit 6	CDL Class B Air Brakes Failure Check for DMV Test \| Utah
Unit 7	Air Supply System Checks
Unit 8	Air Brake Bleed down QUIZ
Unit 9	Lancer Insurance - Pre-Trip Inspection
Unit 10	Lancer Insurance - Pre-Trip Inspection QUIZ
Unit 11	Employee Information Form \| Monthly Refresher 3
Unit 12	Study: Pothole damage costs drivers $3 billion per year
Unit 13	Pothole Damage QUIZ
Unit 14	What Qualifies as an "EMERGENCY" for Hours of Service
Unit 15	Hours of Service Emergency QUIZ
Unit 16	Overcoming The Challenges Of City Driving
Unit 17	Overcoming The Challenges Of City Driving QUIZ
Unit 18	The Most Dangerous Place on Earth SS
Unit 19	The Most Dangerous Place on Earth SS QUIZ
Unit 20	Inverter Identification
Unit 21	Inverter Identification QUIZ
Unit 22	How to handle a breakdown
Unit 23	How to Handle A Breakdown QUIZ
Unit 24	May 2016 \|Extreme Traffic
Unit 25	May 2016 \|Extreme Traffic QUIZ
Unit 26	June 2016 Van Hool Sneak Peak \| 3:26
Unit 27	June 2016 Lane Departure Warning Systems \| 2:55
Unit 28	June 2016 Brake Assist Overview \| 2:10
Unit 29	June 2016 New Equipment QUIZ
Unit 30	New Equipment Training Request
Unit 31	July 2016 Overhead Branches and Strikes \| 7:10
Unit 32	July 2016 Overhead Branches and Strikes QUIZ
Unit 33	July 2016 How To Reduce Boarding and Alighting Hazards \| 3:49
Unit 34	July 2016 How To Reduce Boarding and Alighting Hazards QUIZ
Unit 35	August 2016 Good To Go Pass Refresher
Unit 36	August 2016 Good To Go Pass Refresher QUIZ
Unit 37	September 2016 Ferry Card and Ferry Charges Refresher
Unit 38	September 2016 Ferry Card and Ferry Charges Refresher QUIZ
Unit 39	October 2016 Turns Turn Turn
Unit 40	October 2016 Turn Turn Turn \| QUIZ
Unit 41	November 2016 Runaway Ramps
Unit 42	November 2016 Runaway Ramps \| QUIZ
Unit 43	December 2016 Collision Scene Process
Unit 44	December 2016 Collision Scene Process \| QUIZ
Module 11	Year 4	-
Unit 1	January \| Establishing & Maintaining Safe Following Distances
Unit 2	January \| Establishing & Maintaining Safe Following Distances \| QUIZ
Unit 3	January \| G.O A.L
Unit 4	January \| G.O.A.L QUIZ
Unit 5	February \| Entering The Highway & Establishing Lane Position
Unit 6	February \| Entering The Highway & Establishing Lane Position \| QUIZ
Unit 7	February \| Drowsy While Driving
Unit 8	February \| Drowsy While Driving \| QUIZ
Unit 9	March \| Rail Road Crossings Presentation
Unit 10	March \| Rail Road Crossings Presentation \| QUIZ
Unit 11	March \| TDM Safe Travel Distance
Unit 12	March \| TDM Safe Travel Distance \| QUIZ
Unit 13	April \| Stopping On Or Passing Emergency Vehicles On Highway's Shoulder
Unit 14	April \| Stopping On Or Passing Emergency Vehicles On Highway Shoulder \| QUIZ
Unit 15	April \| City Driving
Unit 16	April \| City Driving\| QUIZ
Unit 17	TSA First Observer PLUS
Unit 18	TSA First Observer PLUS \| QUIZ
Unit 19	May \| Navigating Work Zones & Toll Plazas
Unit 20	May \| Navigating Work Zones & Toll Plazas \| QUIZ
Unit 21	May \| Most Dangerous Place on Earth
Unit 22	May \| Most Dangerous Places on Earth \| QUIZ
Unit 23	June 1 2017 00:00:00 \| Avoiding Dangerously Loaded Vehicles, Traffic Packs & Exiting The Highway
Unit 24	June \| Avoiding Dangerously Loaded Vehicles, Traffic Packs & Exiting the Highway\| QUIZ
Unit 25	June \| Tail Swing
Unit 26	June \| Tail Swing \| QUIZ
Unit 27	July \| Tips on Making Turns
Unit 28	July \| Tips on Making Turns \| QUIZ
Unit 29	July \| Slips and Falls
Unit 30	July \| Slips and Falls \| QUIZ
Unit 31	MCI DD3 Braking Systems \| 5:07
Unit 32	MCI DD3 Braking Systems QUIZ
Unit 33	August \| Big Roads Crossing the Border
Unit 34	August \| Theft and Weaponization of Vehicles
Unit 35	Theft and Weaponization of Vehicles \| QUIZ
Unit 36	September \| Big Roads Driver Roadside Inspections
Unit 37	Boarding the Bus Step Stool Risk Alert
Unit 38	Boarding the Bus Step Stool Risk Alert \| QUIZ
Unit 39	October \| Big Roads How a Driver uses it Daily
Unit 40	Winter Chain Refresher 2
Unit 41	Winter Chain Refresher 2 \| QUIZ
Unit 42	November \| Big Road Editing a log
Unit 43	Lancer Insurance -Weather Wise Refresher 2
Unit 44	Lancer Insurance-Weather Wise Refresher QUIZ 2
Unit 45	December \| Big Road How to use a Yard Move
Unit 46	SS Foul Weather Driving
Unit 47	SS Foul Weather Driving \| QUIZ
Module 12	Introduction - & Welcome	-
Unit 1	Welcome to Lancer Insurance Training Course
Unit 2	Lancer Insurance - Smart Start
Unit 3	Lancer Insurance - Smart Start Quiz
Unit 4	Lancer Insurance - Hours of Service
Unit 5	Lancer Insurance - Hours of Service QUIZ
Unit 6	Lancer Insurance - Pre-Trip Inspection
Unit 7	Lancer Insurance - Pre-Trip Inspection QUIZ
Unit 8	Lancer Insurance - Driver Fatigue
Unit 9	Lancer Insurance - Driver Fatigue QUIZ
Unit 10	Lancer Insurance - Customer Care and Passenger Safety
Unit 11	Lancer Insurance - Customer Care QUIZ
Unit 12	Lancer Insurance-Turning Safely
Unit 13	Lancer Insurance-Turning Safely Safely QUIZ
Unit 14	Lancer Insurance - City Driving Hazards
Unit 15	Lancer Insurance-City Driving Hazards Quiz
Unit 16	Lancer Insurance-Highway Driving Hazards
Unit 17	Lancer Insurance-Highway Driving Hazards QUIZ
Unit 18	Lancer Insurance-Safe Following Distance
Unit 19	Lancer Insurance-Safe Following Distance QUIZ
Unit 20	Lancer Insurance-Weather Wise
Unit 21	Lancer Insurance-Weather Wise QUIZ
Unit 22	Lancer Insurance - ADA Compliance
Unit 23	Lancer Insurance - ADA Compliance Quiz
Unit 24	Lancer Insurance - Control Accident Scene
Unit 25	Lancer Insurance - Control Accident Scene QUIZ
Module 13	Understanding Trip Forms	-
Unit 1	Starline Vehicle Inspection Report
Module 14	Pre Trip Vehicle Inspection	-
Unit 1	Pre Trip Vehicle Inspection
Unit 2	Pre Trip Vehicle Inspection QUIZ
Module 15	Storage only 1 Refresher	-
Unit 1	August \| Personal Conveyance and Cushioning
Unit 2	October \| Wildlife \| QUIZ
Unit 3	December \| Adverse Weather Conditions \| QUIZ
Unit 4	December \| TDM Pre-Trip inspection
Unit 5	October \| Process a collision scene
Unit 6	September \| Banquet Permits \| QUIZ
Unit 7	December \| TDM Pre-Trip inspection \| QUIZ
Unit 8	November \| Air supply system \| QUIZ
Unit 9	October \| Process a collision scene \| QUIZ
Unit 10	August \| TDM Speed Limit Policy
Unit 11	August \| TDM Speed Limit Policy \| QUIZ
Unit 12	November \| Air supply system
Unit 13	September \| Banquet Permits
Unit 14	November \| Chaining
Unit 15	November \| Chaining \| QUIZ
Unit 16	September \| Idling and Acceleration
Unit 17	October \| Wildlife
Unit 18	September \| Idling and Acceleration \| QUIZ
Unit 19	August \| Personal Conveyance and Cushioning \| QUIZ
Unit 20	December \| Adverse Weather Conditions
Module 16	Healthcare Scrap 2018	-
Unit 1	Aetna Health HSA Plan
Unit 2	Principle Dental Plan \| Fulltime
Unit 3	Principle Dental Plan Enrollment Form \| Fulltime
Unit 4	2017 Aetna Healthcare Enrollment Form \| Fulltime
Unit 5	Principle Financial Dental Plan \| Part Time
Unit 6	Employee Benefits Introduction \| Fulltime
Unit 7	VSP Vision Enrollment Form \| Part Time
Unit 8	Aetna Buy Up 2 Plan
Unit 9	Aetna Buy Up 1 Plan
Unit 10	VSP Program Outline \| Part Time
Unit 11	Principle Financial Group Form \| Part Time
Unit 12	Benefits Decision FORM Part-Time
Unit 13	Health Benefits Program Introduction \| Part Time
Unit 14	Symetra Health Care Program \| Part Time
Unit 15	Symetra Health Program Enrollment Form \| Part Time

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